Studio Policy

Studio Policy

 

Payment Policy

Payment for the upcoming month is due before or at the first lesson of the month by cheque or cash.  Cheques should be made out to Etelka Nyilasi.  Although it is less preferable due to cost, payment with credit or debit card is also available in person and via PayPal (through this website).  If you know you are going to be away for the first lesson of the month, please make arrangements for payment in advance.

Cancellation Policy

Lessons cancelled by Etelka, for any reason, will be refunded or credited towards the next month. Make up lessons can also be requested, and are subject to my availability.  For student cancellations at least 24 hours (one day's) notice is required, otherwise the lesson will be charged. Exceptions can be made in the case of emergency or sudden illness.

No Show Policy

Any lessons missed due to not showing up to the lesson will be charged, and no make up lesson will be offered. No exceptions.

Lesson Etiquette

1. Please arrive on time, and take your shoes off at the door. Please do not come in or ring the doorbell until 10 minutes before your lesson, especially if it is on a weekday morning, or if you know that you are my first appointment of the day. I work many jobs and want to be in my best mindset for your child. Arriving before your scheduled lesson time may interrupt my only opportunity to mentally/physically prepare to teach your child.
2. No food or gum during the lesson. Water or drinks in to-go cups are OK.
3. Parents of students aged 6 and under are encouraged to be present during the lesson. Parents of older students are welcome to sit in on lessons, but it is not mandatory. In both circumstances, it is important not to distract the child.
4. Please ask my permission first if you would like to videotape or make a recording of any portion of the lesson.